City Utility Bill Extension Request
City Utility Extension Request form must be filled out before Noon on the 3rd Monday of each month to be approved by the Carbondale City Council.
Granted extension are required to be paid in full by date stated or service will be disconnected.
It is your responsibility to the City office on Tuesday after the council meeting to verify the extension request was granted. No one from City Hall will call extension applicants.
If you are granted an extension, late fees will still be applied if paid past the 10th. An Extension request does not exempt you from the late fee.
Frequently Asked Questions
If an Extension is granted, are late fees still applied?
If the payment is after the 10th of the Month, late fees will still be applied.
When are extension request due?
The form must be filled out before the 3rd Monday of each month to be approved by the Carbondale City Council.
Whose resposibility is it to confirm granted extension?
It is the resident requesting the extension to verify the approval. City hall will not contact resident after the council meeting.