Recent News
Reminder of the water Policy and ImPORtant dates to remeMber
Important Utility Dates:
- The payment of your City utility bill is due on or before the 10th of every month.
- Late Fees are applied after 12:00pm on the 11th. If the 11th falls on the weekend it will be applied the following Tuesday.
- Water Shut off is after noon on the 21st and if the 21st falls on a weekend shut off will occur on the following Monday.
- Extension requests are due before Noon on the third Monday of the month. No Exception to the due date of the extension request.
- if an extension request us requested and the payment is after the 10th late fees will still be applied.
- If you request for us to hold a payment past the due date of the 10th there will be a late fee applied as it is not paid if we hold it.
- Please call into City Hall (785)836-7108, Monday - Friday 8:00am - 5:00pm and closed for Lunch from 12:00pm- 1:00pm. Do not post on Facebook as we do not monitor it.
- Payments for reconnection must be made before 4:00pm to be turned back on the same day and must be recieved during business hours or the water service will remain off until the next business day.
- Please make sure to notify the city office once you have made your payment.
- The bill for the water, sewer & trash service are mailed out before the 25th of the prior month of the due date.
- If you do not receive a bill by the 3rd of the month please call the city office for your balance.
- Failure to receive a bill in the mail does not avoid payment before the due date or penalities being applied for being late.
- A returned check is considered non-payment and will result in disconnection of service and return check fee will be applied.
The Carbondale Planning and Zoning Commission are looking for new members.
What does the Carbondale Planning & Zoning Commission do?
The City of Carbondale has a Planning and Zoning Commission that meets the Second and Fourth Thursday of each month at City Hall. The Planning and Zoning Commission consists of five members of the community. They review rezoning requests, annexations and building, demolition and fence permits. They ensure the zoning regulations are being followed.
If you are interested in volunteering for a position on the Carbondale Planning and Zoning Commission, please reach out to City Hall at 785-836-7108.
Water Line Break Response and Service Update – April 26, 2025
4/26/2025
On the evening of April 25, the City of Carbondale Public Works Department responded to two separate water line breaks. Crews quickly mobilized and began necessary repairs to restore service to affected areas.
Water main break 4th & Melody Ln.
4/25/2025
The Public Works Department is currently working on a water main break in the area of 4th St & Melody Ln. Customers in the area may experience a loss of water pressure or may experience a complete water service shut-off. We apologize for the inconvenience and hope to have the matter resolved soon.
Nexbill Pay is now live for City customers!
2/26/2025
Exciting News, Carbondale! The City of Carbondale "Get the Lead Out" Initiative for Water Service Line Inventory
11/19/2024
For Immediate Release
Homecoming is coming to Carbondale!
9/27/2024
Kansas Customer Water System Service Line Mandatory Inventory Questionnaire
8/29/2024
Dear Water Customer,
Carbondale Safe Streets for All (SS4A) Grant Opportunity
7/30/2024
Trash Rate Increase
7/3/2024
Dont forget the trash service rate increase of $0.75 will be on your next utility bill.
Important reminder of City Utility Policies and Dates.
2/26/2024
We are sending out a reminder of the policy regarding the City Utility Bills. This will be monitored closely and no exceptions will be made beyond this policy.
Important Utility Dates:
Weather Closures & Cancellations
1/15/2024
Due to worsening weather conditions the City Council Meeting scheduled for January 15, 2024 is being POSTPONED until February 5, 2024 at 7:00 pm.
Trash Service delayed by one day due to New Years Day week ending 1/5/24.
12/29/2023
Reminder that trash service will be off a day due to New Years Day unless your service is regularly on Friday. Please be patient while they pick up trash as on Friday they will have double routes.
Reminder about Trash Service
12/26/2023
Reminder that trash service will be off a day due to the holiday unless your service is regularly on Friday. Please be patient while they pick up trash as on Friday they will have double routes.
City Office Closed Monday December 25, 2023 for Christmas.
12/22/2023
The City office will be closed Monday December 25, 2023 to allow the city employees time to spend with their families. If you have an Emergency water related problem, please call the 785-836-7108 (the office number) it will forward to the clerk and we will get someone to you.