New Resident Resources
Welcome to the City of Carbondale. Life here is enhanced by the preservation of our local history and the enjoyment of today. Our community combines agriculture, industry, history, civic activities, recreation and countless other events for a wholesome and fulfilled lifestyle, making it an ideal place to raise a family and grow your business.
General Information
CITY OFFICE HOURS:
Monday – Friday, 8:00am – 12:00pm, and 1:00pm – 5:00pm
CITY COUNCIL MEETINGS are held on the 1st and 3rd Monday of each month at 7:00pm in City Hall. In the event that Monday falls on a legal holiday, the meeting will be held the following Tuesday.
CITY WATER: The billing for water, sewer & trash is mailed before the 1st of each month.
If a bill has not been received by the 3rd of the month, the consumer should contact the city office immediately.
Failure to receive a bill does not avoid payment or penalties. Bills are payable on or before the 10th.
After the 10th, a penalty of $10.00 will be added.
If payment has not been made by the 20th or arrangements made with the city council to pay later, service will be terminated the morning of the 21st. A fee of $50.00 will be charged to resume service.
A payment drop slot is located west of the front door. A customer connection fee of $50.00 is required to begin service.
The minimum monthly water charge for the first 1,000 gallons is $27.50 + $8.25 for every 1,000 gallons extra.
The minimum sewer charge for the first 1,000 gallons is $33.25 + $2.17 for every 1,000 gallons extra.
Trash is billed at a flat monthly rate of $15.75. The minimum monthly bill total is $76.52.
NOTICE: AMMONIA IS ADDED TO THE WATER SUPPLY. ANYONE ON DIALYSIS OR WITH ACUTE KIDNEY PROBLEMS SHOULD INFORM THEIR DOCTOR.
TRASH: Trash pickup is on Thursday mornings. WHEN A HOLIDAY FALLS DURING THE WORK WEEK, (MEMORIAL DAY, 4th OF JULY, LABOR DAY, THANKSGIVING, CHRISTMAS, NEW YEAR) TRASH PICKUP WILL BE ON FRIDAY.
Trash must be in cans no larger than 32 gallons or in plastic trash bags placed on the street, curb or end of the driveway by 7:00am (No earlier than 5pm Wed and no later than 9pm Thurs night). Only normal household trash will be accepted. The charge for this service is included in the utility bill.
The city solid waste contractor is Osage Waste Disposal (785-836-9392). TRASH CANS ARE NOT PROVIDED.
PAYMENT OPTIONS FOR CITY WATER/TRASH SERVICE
IN PERSON payments may be made at City Hall with a debit or credit card, electronic check, cash or money order. A service fee may be applied.
ONLINE PAYMENTS are available through the city website at www.carbondaleks.com .
RETURNED PAYMENTS: A payment returned by the bank to the city for any reason will be charged a fee of $20.00 and the service will be disconnected immediately.
A reconnection fee of $50.00 plus the original payment amount must be made with cash or money order to restore service. After 5 days, the returned payment will be turned over to the county attorney. Electronic Check writing privileges will be terminated if 2 checks are returned.
DOGS: All dogs must be licensed on or before the 1st of April each year. Dogs must be tied or penned at all times. Licenses may be purchased at City Hall or by mail. Owner must provide proof of rabies vaccination.
FEES: Spayed/Neutered - $5.00 In Tact - $10.00 Maximum # allowed per household is four.
ZONING: The city is zoned and building permits are required for all construction and many remodeling projects. Fences must also be approved.
Zoning meetings are held on the 2nd and 4th Thursday of every month.
LIBRARY: The library is located at 302 Main St.
Office Hours: Sunday Closed
Monday 12:00pm – 5:00 pm
Tuesday 9:00am – 5:00pm
Wednesday 9:00am – 5:00pm
Thursday 12:00pm – 7:00 pm
Friday 9:00am – 5:00pm
Saturday 9:00am – 12:00pm
LOCAL UTILITY COMPANY
Natural Gas Kansas Gas Service 1-800-794-4780
Electric Evergy 1-800-383-1183
Cable TV MediaCom 1-844-987-3260
Internet MediaCom 1-844-987-3260
ATT 1-855-910-9910
KwiKom 1-800-379-7292
VOTER REGISTRATION CARDS are available at the city office during regular business hours, except when the registration books are closed by state law.
CARBONDALE POLICE DEPARTMENT is now located inside City Hall at 234 Main St. The Carbondale PD may be reached at 785-836-7377.
CARBONDALE MUNICIPAL COURT is held on the second Tuesday of every month at City Hall. To reach the Court Clerk, call 785-836-8080.
CARBONDALE POST OFFICE is located at 223 Main St. Check in to let the USPS know your new address, how you will receive mail and the names of family members in your home. The local office phone number is 785-836-7682.
HELPFUL NUMBERS
Carbondale Library: 785-836-7638
Carbondale Police: 785-836-7377
Fire Department: 785-836-7252
Osage County Sherriff: 785-828-3121
Post Office: 785-836-7682
Swimming Pool: 785-408-1006
USD 434: 800-836-9525